We do not offer refunds or returns for change of mind due to hygiene purposes. Hence, please ensure to choose your product carefully. This policy is to protect all of our customers, including yourself, and to make sure that the goods especially earrings that you receive are clean and unworn.

Sales/Clearance items are NOT returnable items. Colours can exhibit differently from screen to screen even though we try to do our best to make sure our photography depicts our products as accurately as possible. Therefore, please make sure you have read the product description prior to purchasing in order to get the most accurate picture of what they will look like in person. Returns/ refunds will not be accepted on this basis.

Returns for any reason (including faulty items) will not be accepted after 15 days from the delivery date. Hence, if your product arrives faulty, please get in touch with us as soon as possible.